Terms & Conditions

One-to-one online coaching, delivered remotely, consisting of a personalised training programme, a nutrition plan for the phase you are in, access to the recipe library and app, weekly one-to-one calls, and support between those calls by message.

The programme is written for you and adjusted as you progress. It is not a fixed product and the exact content will change as your circumstances do.

I am a coach, not a doctor. Nothing I provide is medical advice and it must not be treated as a substitute for it.

You should consult a doctor before starting any new training or nutrition programme, and you must do so if you have or suspect a heart condition, high blood pressure, diabetes, an eating disorder, a musculoskeletal injury, are taking prescribed medication, or are recovering from illness or surgery.

You are responsible for telling me about any injury, condition, allergy or medication that could affect your training or diet, before we begin and as soon as anything changes. I can only work around what I know about.

Training carries an inherent risk of injury. You take part at your own risk and you are responsible for exercising within your own limits and stopping if something hurts.

If you feel unwell during exercise, stop. If you think you are having a medical emergency, contact the emergency services.

The offer is stated as "The 90-day progress guarantee". These are its conditions, and they are the same ones stated in the FAQ and on the homepage.

Follow the agreed training and nutrition plan, complete the required tracking and attend your scheduled coaching check-ins for 90 days. If you make no measurable progress against the starting metrics we establish together, your coaching fee is refunded.

Starting metrics are agreed in writing in your first week, so both of us are measuring the same thing.

To claim, write to hello@akramsmindset.com within 14 days of the end of your 90-day period, and include your check-in history and training logs. Those records are how adherence is judged, which is why logging is a condition rather than a suggestion.

The guarantee covers the coaching fees you paid for that period. It does not cover anything you spent elsewhere, such as gym membership, food, supplements or equipment.

The guarantee is not available where you did not follow the plan, did not log your training, or did not attend your check-ins.

If you are a consumer in the United Kingdom or the European Union, you have a statutory right to cancel a contract made at a distance within 14 days of entering it, without giving a reason. That right is yours because of where you live, and it applies even though this business is incorporated in the United States.

Coaching normally begins straight away. If you ask me to start within that 14-day window, you are asking for the service to begin during the cancellation period, and if you then cancel you must pay for the part already delivered. If you would rather preserve the full right, say so and we will start after the window closes.

If you are in the United States, Canada, or anywhere else without an equivalent statutory right, you have the same 14 days as a matter of my own policy rather than law. I would rather offer everyone the same deal than rely on where someone happens to live.

To cancel, write to hello@akramsmindset.com. A clear statement is enough.

Fees, the billing cycle and the length of the initial term are agreed with you before coaching starts and confirmed in writing.

Payment is due in advance of each period. If a payment fails, coaching may be paused until it is resolved.

Fees may change for future periods, but never during a period you have already paid for, and you will be told before a change takes effect.

Life happens. If you need to pause for illness, injury, travel or anything else, tell me and we will agree a pause rather than you paying for weeks you cannot use.

Either of us may end the coaching by giving written notice before the next billing period. Ending it does not affect anything already owed.

I may end the coaching immediately if you are abusive, if you repeatedly ignore the programme and the check-ins, or if continuing would be unsafe for you. Where I do that for safety reasons, I will refund the unused part of what you have paid.

The programmes, plans, recipes, guides and other materials I provide remain my intellectual property. You get a personal, non-transferable licence to use them for your own training for as long as you are a client.

You may not share, resell, publish or distribute them, or use them to coach anyone else.

I will never publish your photographs, name, or words without your written permission, given separately and specifically for that purpose. Permission can be withdrawn at any time by writing to me, and the material will be removed from this site.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Your statutory rights as a consumer are not affected.

Subject to that, my total liability arising out of the coaching is limited to the fees you paid in the twelve months before the claim.

I am not liable for results. Outcomes depend on adherence, genetics, sleep, stress, medical history and a great deal else outside my control, which is precisely why the guarantee is written around adherence rather than around a number on a scale.

These terms are governed by the laws of the State of Montana, without regard to its conflict of law rules, and the state and federal courts located in the State of Montana are the venue for any dispute.

If you are a consumer resident in the United Kingdom, the European Union, or anywhere else with mandatory consumer protection law, none of that deprives you of protections you cannot lawfully be made to give up, or of the right to bring proceedings in the courts of the country you live in.

Before anyone goes to court, write to hello@akramsmindset.com. Most disputes in a business this size are a misunderstanding that a conversation resolves, and I would rather have that conversation.

These terms were last updated on 22 August 2026. Changes apply to new agreements and to renewals after the date they are published, never retrospectively to a period you have already paid for.